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Turning Tables: Proactive Steps to Delight Customers in the Face of Complaints

To succeed in the fast-paced world of customer service, one must master the art of handling complaints effectively rather than simply enjoying praise. At the heart of our customer-centric philosophy is the belief that complaints aren’t setbacks; they’re hidden gems waiting to be polished into opportunities. Join us as we unravel the art of turning customer discontent into a powerful …

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